VISITOR FAQ
Below, we’ve listed some frequently asked questions about purchasing tickets and attending the e4 TESTIVAL. If you can’t find the answer to your question, please feel free to contact us at any time.
ANSWERS TO YOUR QUESTIONS
FAQ for visitors of e4 TESTIVAL
Tickets
If you have received a discount code, you can redeem it in the shopping cart.
Yes, in certain cases you can also pay for your tickets by invoice. Please contact us at info@e4testival.com.
Yes, all tickets include a parking space right at the Hockenheimring, so you can park conveniently on site.
You will be checked in on site using your tickets. You can bring your tickets electronically or as a printout. After a successful check-in, you will receive a wristband that legitimizes you for test drives. And of course, don’t forget to bring your driver’s license!
No, tickets booked online cannot be canceled.
Yes, you can transfer tickets to other people. To do this, you must change the name on your ticket. Please get in touch with us (info@e4testival.com).
No, tickets can only be booked online.
Test drives
When booking your ticket, you accept the Special Terms and Conditions for ticket purchases and visitors. Therefore, no separate registration is required for test drives, as was the case at previous events.
No, advance bookings for test drives are not necessary.
You must be at least 14 years old and 1.45m tall.
The following regulations apply to riding e-bikes at e4 TESTIVAL:
- What we often refer to as “e-bikes” are actually known as “pedelecs.” Legally, they are treated the same as bicycles, which is why there is no official minimum age for riding pedelecs.
- However, children or teenagers must be the right size for the e-bike in question and be able to ride a bike.
- The test ride must take place under the supervision of a parent or guardian.
As a general rule, our exhibitors decide who is eligible to ride.
No. Anyone who has accepted the terms and conditions of participation may ride along. This is done as part of the online ticket purchase process. For minors, this must be done by a parent or legal guardian. The German Road Traffic Regulations (StVO) apply on the test track. Therefore, any child restraint systems (child seats) required under the StVO must be brought along by the participant if necessary.
YOUR QUESTION IS NOT INCLUDED?
Our team will be happy to answer any further questions you may have. Feel free to use our contact form, or if you have specific issues, don’t hesitate to reach out directly by email or phone.
We look forward to hearing from you!
